Shipping policy

Thank you for visiting and shopping at simalahome.co.uk. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or holidays. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates 

Shipment method

Estimated delivery time

Shipment cost

Royal Mail 2nd Class

48 hrs (2 working days)

Free

Royal Mail 1st  Class

24 hrs (next working day)

£1.97

Special Delivery Guaranteed by 1pm 

Guaranteed by 1pm next working day

£7.40


Delivery delays can occasionally occur. 

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has been shipped. You will receive a tracking number if you selected Special Delivery option. 

Damages 

Simalahome.co.uk is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. 

International Shipping Policy 

We currently do not ship outside the U.K. 

Returns Policy 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.