Shipping policy
Thank you for visiting and shopping at simalahome.co.uk. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or holidays. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Royal Mail 2nd Class |
48 hrs (2 working days) |
Free |
|
Royal Mail 1st Class |
24 hrs (next working day) |
£1.97 |
|
Special Delivery Guaranteed by 1pm |
Guaranteed by 1pm next working day |
£7.40 |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has been shipped. You will receive a tracking number if you selected Special Delivery option.
Damages
Simalahome.co.uk is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.K.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.